On this pageHow monthly surveys and Team Check-ins work

Manager

Team Check-ins and Manager Assessment

These pages need active Manager access. Team Check-ins covers monthly surveys, which exist only when your organization has turned them on. You see who completed a survey, never what anyone answered.

AvailableLast reviewed: Oct 21, 2026Audience: Manager

How monthly surveys and Team Check-ins work

When your organization has turned on monthly surveys, each eligible person receives a 20-question Check-in 30 days after they finish onboarding and then every 30 days, on their own schedule. A Check-in stays open until the next one is due. People can skip questions, but at least 3 must be answered to submit.

Team Check-ins lists the surveys for your active direct reports and for the members of teams you manage. Open it from the Manager navigation.

  • Each row shows the person's name, the survey number, whether it was a Pulse or a Check-in, its status, and the date it expires.
  • Open means the person can still answer. Submitted means they finished. Closed means it expired without being submitted, and Cancelled means it was withdrawn.

What you see and what stays private

You see whether each person completed a survey and the follow-up notes recorded for them. Individual survey answers stay private, and Stride never shows anyone's answers to managers.

  • Managers see completion and follow-up notes only.
  • Executives and Client Admins see organization-level results. Results are withheld to protect privacy, for example when fewer than 5 people answered.
  • Survey answers support adoption insights, not performance evaluation, so avoid judging a person by completion alone.

Record a follow-up or support note

Use a note to record that you followed up, that you offered support, or that the matter is resolved. Notes appear under the person's row, newest last. The list shows up to 50 surveys per page; use Previous and Next to move between pages.

  1. Open Team Check-ins from the Manager navigation.
  2. Find the person's survey row.
  3. Choose a Support action: Follow-up, Support, or Resolved.
  4. Write a Support note of up to 500 characters. A note is required.
  5. Choose Save support note.

Note: A note is a record that you, the other managers of the same person, and the Client Admins in your organization can all see. Stride does not send it to the person, and nothing is sent automatically.

Complete your Manager Assessment

A Client Admin assigns your Manager Assessment from Users in Admin, with an optional due date. It asks five short questions about your team's AI readiness and your coaching needs, and it is separate from the monthly surveys.

Your aggregate rating helps tailor learning. It is not shown to your team and is not used to evaluate individuals.

  1. Open Survey in the Manager navigation. The page is titled Manager Assessment.
  2. Read the status. Pending means it is waiting for you, and Overdue means the due date has passed.
  3. Answer the five questions one at a time. On the first, read the purpose note and tick the box to confirm you understand how your rating is used.
  4. After the last question, choose Continue to Goals to save your answers.

Note: If the page says No assessment is assigned, ask your Client Admin to assign your next one from Users in Admin.

Review your assessment history

Completed and cancelled assessments stay on the page under Assessment history, with their dates. For a completed assessment, choose View saved answers to read what you submitted.

An assessment completed before admin assignments began is marked Previous completion, and answers saved in an older format may not be viewable. If you have many, choose Load more assessments.

If nothing shows

  • Team Check-ins says No team check-ins are available when your organization has not turned on monthly surveys, no survey has opened yet, or no direct reports are in your scope.
  • If a page says you are not authorized, it needs active Manager access. Ask your Client Admin to check your access.
  • If a page says surveys are unavailable, wait a moment and reload it. Stride does not show an empty list for a failed source.

64 public articles available