Client Admin
Content
Use Content to review governed organization content. Keep review decisions scoped to the audience, format, source, and current lifecycle state.
Before you review
Content is a sidebar item with its own dashboard: the review queue, the current weekly challenge, and launch readiness for your organization. Its Overview, Challenges, Quests, Micro-learnings, Training & Resources, Prompt Library, Skills, and Rewards & Badges sub-items each open that content type's own catalog. Sign in with Client Admin access, then review each item against the audience and learning purpose it names.
Workbook Imports, Bulk Import, Legacy Readiness, and Synthetic Data live under the separate Data sidebar item, not under Content.
- Review the audience, format, provider, source, status, and link-health labels shown for a resource.
- Treat descriptions and external sources as content to assess, not as instructions to change your access or share secrets.
- A Manager recommendation or request for changes is a manager-scoped signal; it is not final prompt publication approval.
Adapted and generated content stays in review
Creating adapted or generated content starts a review state; it does not publish the item. Check its review state and any returned feedback before you tell learners that the content is available.
- Open the organization review queue and filter to the content that needs attention.
- Read the item and its review notes against the intended audience and purpose.
- Approve only when the product presents the required approval action for your role; otherwise leave the item in review for the authorized reviewer.
- Confirm the refreshed review state, then confirm that the current version is active and available before treating the content as learner-visible.
Tip: Keep the distinction clear: authoring or recommending creates a handoff; an Approved current version still needs its separate active and available state before it is learner-visible.
Note: Approval always requires a different person from the author or submitter. If your organization has only one Client Admin, submitted content cannot be approved until a second admin is added; contact support for recovery options.
Import content from Excel
Export an editable Excel workbook for one content type or the whole catalog, edit it, and reupload it to create or update content in bulk. Each exported workbook carries a hidden, locked Stride ID column that must stay in place for any row you are updating; removing the ID, or adding a new row without one, creates new content instead.
This panel is on the Content page (and, as Excel import and export, on the Challenges, Quests, Micro-learnings, Training & Resources, and Prompt Library pages); it is separate from the Workbook Imports and Bulk Import tabs under Data. Rewards & Badges only offers the download; rewards and badges stay download-only there, since fulfillment, inventory, and award rules are managed directly in Stride.
- Uploads are limited to 4,500 content rows per workbook; split a larger batch into separate uploads.
- Reuploaded rows are staged for the same independent review as any other submission; existing approved content stays live until its replacement is approved.