Leaderboard

The leaderboard

The leaderboard interface shows its Level 4 availability state; when the feature is enabled for your organization and account, choose This Week, This Month, or All Time, and choose Organization, My Department, or All when those scopes are enabled for your account. The board shows whether each rank moved up, down, or stayed the same.

• This Week and This Month rank current activity XP earned in the selected period. All Time ranks current activity XP, and its trend compares the current rank with the latest available snapshot before today.
• For This Week and This Month, the trend compares the current same-period XP ranking with the latest snapshot for that period before yesterday.
• Organization is the default scope. All is available only when the organization has opted into that broader scope; department results remain bounded to your organization.
• Leaderboard visibility depends on your organization's settings and your account's privacy setup, so it may not appear for everyone.

Your Activity

Your Activity is a heatmap of your own participation, one tile per day. Darker tiles mean more activity that day. An Activity window toggle (Week, Month, Year, or All-Time) changes how much of the fetched grid is shown. A separate stats toggle (Past week, 30 days, or All time) shows totals for the selected range without changing the heatmap grid itself.

• The stats tiles show Activities, Active days, Daily avg, and Best day for the selected range.
• A new or quiet account can have an empty-looking heatmap; it is not a promise that data exists outside the displayed window.

Read rank and trend

Each returned row has a rank and a trend indicator for the selected period. Your own row is marked when it is present; the board does not fill missing level or XP with a fabricated value.

• Use the selected scope and period labels next to the result when comparing two views.
• A dash for level or XP means the value is withheld or unavailable, not that the participant has zero.

If results are withheld or unavailable

A rank can still be computed when an organization privacy setting withholds another participant's name, level, or XP; the product uses a dash or an anonymous identity rather than inventing a zero. If activity data cannot be verified, the dashboard says it is unavailable and offers Retry.

A dashboard panel stays hidden when the organization or your personalized experience hides the leaderboard. An available panel distinguishes a policy refusal from a failed load and a genuinely empty board. Retry is offered for a load failure; a policy refusal needs the relevant account or organization setting to change.

1. Check that you have reached Level 4 and that the leaderboard is enabled for your organization.
2. Try the selected scope or period again after the source recovers.
3. Ask your Client Admin whether the feature is enabled if the page remains unavailable.