Gamification
Badges
Achievement badges are awarded when you meet their criteria. ChAI-Ching offers collectible badges through reels and a bonus wheel when the feature is available for your organization and account. My Collection shows the badges you own.
Achievements
Achievement badges are awarded automatically when you meet their criteria, for example, reaching a participation milestone. Active organization members can see achievements when badges are enabled for their organization. The Achievements and Badge Storage links stay locked in the sidebar until Level 3. Badge Storage itself additionally requires Level 4 to view your badge collection; Achievements has no further level requirement once you reach it.
- The page shows how many achievements are unlocked and the criteria progress available from the current source.
- An achievement that has no configured criteria stays concealed until it is configured; it is not treated as earned.
ChAI-Ching and retired auctions
ChAI-Ching unlocks at Level 4 when it is available for your organization and account. Reaching that level does not turn paid spins on. Paid spins stay off until your organization enables them; use the availability and result shown by the page.
Auction bidding is retired. If BUX was still held for an outstanding bid at retirement, only that actual held amount is returned, once. Past bids and awards remain history; retirement does not create a bonus.
- When paid spins are available, read the displayed BUX requirement and confirm the spin. Wait for the result before starting another one.
- If the reels award a bonus spin, follow the bonus wheel shown by the page. The collection keeps confirmed badge awards.
- An unavailable or disabled feature is different from an empty collection. Read its message; do not assume that reaching a level has activated it.
My Collection and Badge Storage
My Collection shows the collectible badges you own, separate from the Achievements page. Existing badges stay in your collection when auctions retire. The collection groups badges by rarity and can show collection progress; an empty collection is a valid starting state.
- Open My Collection from ChAI-Ching, or the existing Badge Storage view when available.
- Use the available rarity filter and read the acquisition details shown for a badge.
- If the collection cannot load, choose Try Again; do not infer that a failed load means badges were lost.